Support
Using Social Apps
Social Apps FAQ

Social Apps FAQs

Get the answers to the most frequently asked questions about Screenfeed's digital signage content, that connects to your social channels.

What can I do with my social app subscriptions?

Instagram

Display what you have posted to your own account

https://www.screenfeed.com/support-articles/instagram

X

Display posts from up to three X handles, others or your own

https://www.screenfeed.com/support-articles/x-twitter

Facebook

Display posts that your Business Page (not profile) makes (**Privacy settings on the Page must be set to entirely public. No country or age restrictions can be applied)

https://www.screenfeed.com/support-articles/facebook

Teams

Display Posts to Teams Channels that you are a member

https://www.screenfeed.com/support-articles/teams

How do I need to authorize or regularly re-authorize my account?


X Twitter: No need to authenticate, add up to 3 X handles you want to use in your feed.
Instagram: Secure authentication, with automatically refreshing token.
Facebook: Secure authentication requires admin access to a Facebook business page. May require re-authentication when account changes are made or 60 days to 1yr after initial authentication
Teams: Secure authentication, may require Microsoft365 admin approval before individual accounts can be connected.

Can I show posts with video?

Yes! All social apps have video support. We suggest you review our playback recommendations for the best experience.

https://www.screenfeed.com/support-articles/social-apps-playback

Can I hide video posts?

Yes you can select to remove video in the app to show only the post text or posts with images.

What's New with Social from Screenfeed?

Follow the link below to learn more about our recent changes to each social app.

https://www.screenfeed.com/whats-new-social-media

Where can I learn more?

Check out the support category page to see articles and videos about Screenfeed's Social Apps.

https://www.screenfeed.com/support-categories/using-social-apps

Find Answers in our Knowledge base

Contact us for help

Support available between 9:00am and 5:00pm (CST-06:00), Monday through Friday

America

5115 Excelsior Blvd #129, Minneapolis, MN 55416, USA
info@screenfeed.com
+1 800 461 3002

Europe

Herengracht 420. Amsterdam 1017 BZ. Netherlands
info@screenfeed.com
+44 20 8124 5115